How to resolve common farm practices complaints

Appeals and complaints / Farm practices complaints / How to resolve common farm practices complaints

Before going through the formal complaint process, try resolving a farm disturbance informally. An informal resolution is usually simpler and can lead to better long-term relationships.

Try to resolve the issue informally

Issues can often be resolved through conversation. Farmers may not know that their activities are affecting you and might be able to fix or improve the issue:

  • Be respectful and open-minded. Try to approach the issue in a friendly and non-confrontational way
  • Explain the issue clearly. Describe how the farm’s activities are affecting you or your property, and suggest possible solutions
  • Listen to the farm’s perspective. They may have requirements or constraints you weren’t aware of (for example, regulations they must follow)
  • Focus on the solution. Try to work together to find a compromise that works for both you and the farm

If you’re uncomfortable talking alone, ask a neutral third party (for example, a mutual acquaintance) to join the conversation.

How farmers can address concerns

If a neighbour has concerns about your farm, try to resolve the issue early. You should:

Talk to them

  • Communicating and building trust with your neighbours can help stop disputes from escalating
  • Keep records of your conversations. These can be helpful if they make a formal complaint

Offer reasonable adjustments

  • Explore ways you can reduce disruption to your neighbours
  • For example, notify them before loud activities or change your manure-spreading schedules

Show you’re using best practices

Use industry mediators

Common issues

Noise

Common issues:

  • Propane cannons, wind machines, helicopters and farm equipment causing disturbances
  • Livestock noise (for example, roosters, poultry, cattle)
  • Continuous or night-time noise affecting nearby homes

Ways to prevent or mitigate:

  • Follow industry noise guidelines and time operations to reduce disruption
  • Use buffer zones or noise-reducing equipment where possible
  • Maintain machinery to reduce excess noise
  • Notify neighbours before using propane cannons or heavy equipment

Odour and pesticide use

Common issues:

  • Manure spreading, composting and confined livestock operations causing strong odours
  • Pesticide spray drift affecting neighbouring properties

Ways to prevent or mitigate:

  • Follow the Agricultural Environmental Management Code of Practice for odour and manure management
  • Use targeted pesticide application methods to reduce drift
  • Maintain vegetative buffers to help absorb odour and spray drift
  • Talk to neighbours about manure-spreading schedules

Dust and air quality

Common issues:

  • Dust from tilling, haying, soil prep, or uncovered fields
  • Airborne particles from manure or compost spreading
  • Smoke from burning or land clearing

Ways to prevent or mitigate:

  • Avoid operations on windy or dry days that stir up dust
  • Use cover crops or mulch to stabilize bare soil
  • Orient fans away from property lines and neighbours
  • Water roadways and working areas during dry periods
  • Burn only when the venting index is favourable and you have proper permits
  • Install a vegetative buffer that will help capture dust

Livestock and fencing

Common issues:

  • Loose livestock damaging neighbouring properties
  • Conflicts over shared responsibility for fencing
  • Concerns about livestock on roads or in public space

Ways to prevent or mitigate:

  • Ensure fencing meets legal requirements for your location
  • Maintain shared fencing according to the Trespass Act
  • Address disputes over fencing costs through mediation
  • Use livestock tracking systems (for example, GPS or ear tags) to prevent escapes

Farm lighting

Common issues:

  • Bright greenhouse or barn lights affecting residential areas
  • Floodlights causing glare for neighbours
  • Late-night operations disturbing nearby properties

Ways to prevent or mitigate:

  • Install light shields or directional lighting to reduce glare
  • Use lower-intensity or motion-activated lights where possible
  • Install blackout curtains in greenhouses to reduce brightness at night
  • Notify neighbours in advance if you need to use temporary bright lighting

Water use and irrigation

Common issues:

  • Excessive irrigation runoff affecting neighbouring properties
  • Leaks or water pooling from irrigation systems
  • Concerns over shared water sources and water rights

Ways to prevent or mitigate:

  • Install drainage systems to prevent water runoff
  • Use drip irrigation or scheduled watering to reduce water use
  • Consult Environmental Farm Plan advisors to help improve irrigation systems

Find support to mediate disputes

You can find support to help resolve issues with farm operations from a variety of organizations:

If you need help

If you have any concerns or are unsure about any part of the process, BCFIRB staff can guide you.