Once a farm practices complaint is made to the B.C. Farm Industry Review Board (BCFIRB), a formal process will begin. This may include a formal hearing, but BCFIRB will also explore other ways to resolve a dispute. This is called alternative dispute resolution, or ADR.
The goal of ADR is to settle disputes without the need for a formal hearing. This can often result in a quicker, easier and less stressful resolution for both parties.

Facilitated settlements
At any point in the process, either party can ask BCFIRB to facilitate a settlement agreement. BCFIRB may also instruct both parties to take part in a mandatory settlement attempt.
The goal of this discussion is to try and reach an agreement to resolve the dispute. It will usually:
- Clarify the specific issues and impacts in the complaint
- Talk through potential solutions or compromises that both parties could accept
- If BCFIRB has appointed a knowledgeable person, discuss their report or findings
BCFIRB will assign someone to support this process as a facilitator or mediator.
A settlement agreement is not legally binding on either party. If the parties can’t reach an agreement, the complaint may proceed to a hearing.
Mediation and facilitation
An impartial facilitator or mediator can help with alternative dispute resolution. They can support the complainant and respondent to:
- Understand each other’s perspectives
- Reduce tension and conflict and stay focused on solutions
A mediator is usually a BCFIRB board or staff member. BCFIRB can also bring in someone else to act as a mediator if needed.

If you need help
If you have concerns or are unsure about any part of the process, contact BCFIRB. Staff can guide you.
