Mediation and alternative dispute resolution

Appeals and complaints / Farm practices complaints / Mediation and alternative dispute resolution

Once a farm practices complaint is made to the B.C. Farm Industry Review Board (BCFIRB), a formal process will begin. This may include a formal hearing, but BCFIRB will also explore other ways to resolve a dispute. This is called alternative dispute resolution, or ADR.

The goal of ADR is to settle disputes without the need for a formal hearing. This can often result in a quicker, easier and less stressful resolution for both parties.

Facilitated settlements

  • Clarify the specific issues and impacts in the complaint
  • Talk through potential solutions or compromises that both parties could accept
  • If BCFIRB has appointed a knowledgeable person, discuss their report or findings

A settlement agreement is not legally binding on either party. If the parties can’t reach an agreement, the complaint may proceed to a hearing.

Mediation and facilitation

  • Understand each other’s perspectives
  • Reduce tension and conflict and stay focused on solutions

A mediator is usually a BCFIRB board or staff member. BCFIRB can also bring in someone else to act as a mediator if needed.

If you need help

If you have concerns or are unsure about any part of the process, contact BCFIRB. Staff can guide you.